Your therapist will contact you to discuss how telehealth can work for you and your family and support you in setting up a space and the required technology. Each telehealth program is designed to meet the individual needs of the client. Ideally, you would have a space in your house away from noise, with a non-cluttered background that is well lit to conduct the telehealth session. A table and an open space to complete activities would also be useful.

Coviu (telehealth platform) needs 3 things to work perfectly:

1. Internet Connectivity - Coviu needs the internet to work. All you need is a minimum of 350Kbps for both upload and download.
2. Device or computer - Coviu has been built to run on all modern machines, both computers and smart devices such as phones and tablets. Most laptops from 2010 and later will have an inbuilt camera, speaker and microphone.
3. Browser - Coviu was built to run on a Google Chrome or Firefox browser.

There is no need to sign up with Coviu, Acacia Therapy has signed up and your therapist will send you an email with a link to the session. The email   will have a big red button that says click here to 'join the call'.

Acacia Therapy is here to help you each step of the way. We are able to assist with technology setup and problem solving, just give us a ring! 

Click here to do a Precall Test through Coviu 

Getting Setup for Telehealth

Evidence is emerging that indicates telehealth services can be as effective as traditional face to face therapy sessions and has been used in Australia to deliver allied health services to individuals who are geographically isolated. Other benefits of telehealth include:

  • Accessibility - available to people in remote and regional areas.
  • Convenience – therapy directly in the home!
  • The option to complete sessions in a              familiar and comfortable environment.
  • The fun and interactive nature of online therapy!
Call us today on (07) 46 001 343   or   email us:

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Telehealth consultations are virtual appointments conducted over the phone or via video conferencing in real time. Telehealth allows a client and their family to connect and speak to their therapist through a simple audio link or interact with them through a screen.

At Acacia Therapy we utilise Coviu, which is an Australian video conferencing platform developed specifically for Allied Health services.  This means we offer Occupational Therapy and Speech Pathology sessions directly to you in your home or wherever you are located.

Regional and Rural. 

As a business located in rural Queensland, we believe that access to quality healthcare should be equitable and not depended on your location. Acacia Therapy has developed a Telehealth program that brings allied health support to the bush by reducing the gap between us and you. For more information, please contact us.

What is Telehealth?

Helpful information

Benefits of Telehealth?

Acacia Therapy - Allied Health

We have developed the following documents to help you with telehealth: ​